The only staff that were kind were the waitress and the gal cleaning. I’ve not been to a TON of casinos but enough to know that usually they treat customers well because they want you to stay and spend your money! Not here.

Not sure if games are rigged, out of alignment, etc.

I realize that this reflects more on the ignorant guests than the management, but it still seemed like things just weren't being checked frequently enough to provide a quality experience. In use of bathroom, two of the three toilets had been urinated all over. After fifteen minutes, still no human to take my drink order. Kept getting error messages to 're-insert' my (player's card. I found a machine that I wanted to enjoy. That was too high for someone of modest means (like me) to participate. Everywhere else I've played, it has been $10. No roulette tables with a lower than $25 minimum. I felt like the focus on customer experience was lacking. The architecture and interior decor are high-end and very appealing to see. In addition to Harrah's New Orleans, Caesars now owns four floating casinos the Belle of Baton Rouge, Isle of Capri Casino Hotel in Lake Charles, Harrah’s Louisiana Downs in Bossier City and Horseshoe Bossier City.Visited with some friends.Would put this place near the bottom of other casinos that I've visited. 'What was shared today is only the beginning of a transformation,' Mowad said.Ĭaesars became the largest gambling group in the country in July, when it was acquired by Eldorado Resorts, which retained the name of the more familiar acquisition target. These additions will be announced as they receive approval from the Louisiana Gaming Board and city planning authorities. Samir Mowad, the New Orleans native who took over as General Manager of Harrah’s in September, told The Advocate locals should expect even more announcements in coming months about additional features guests can enjoy. The remodeled location is also anticipated to feature new food and hospitality offerings in its current casino building and an unspecified development within the unoccupied second-floor area of the casino. Though some officials already approved the plan last year, including it in the deal with the Louisiana Legislature to extend Casears' license to operate the casino through 2054, the plan has yet to receive authorization from the city-controlled New Orleans Building Corporation.Ĭaesars Entertainment Inc.'s vision for the casino-hotel also includes a new 'valet porte cochère,' or carport, at the existing entrance at the intersection of Canal Street and Convention Center Boulevard, The Advocate adds. 4-year-old girl drowns in apartment pool 3-year-old still in critical condition.One arrested after shooting off North Acadian Thruway early Friday.

Who owns harrah's casino in new orleans